Glimpse Help
Short answers to common questions about Glimpse.
How are opens counted?
An open means the small invisible image in your email was loaded. In around 95% of cases that is the recipient reading your email (this is the figure other popular email trackers publish; it is a general estimate, not a measurement). Sometimes an email app loads the image without a person reading it — for example Gmail loading nearby emails ahead of time on a phone, inbox preview panes, security scanners, or the email being forwarded. Glimpse also filters out this preloading where it can: when several of your emails to the same person load within the same few seconds, only one of them counts (the newest) and the others show as “Maybe – preloaded”, with no notification. Glimpse filters out your own opens, but no email tracker can fully tell these apart from a real open, so treat an open as a strong signal, not proof.
Can I track emails my AI assistant sends?
Yes, and it's free for every Glimpse account. Connect Glimpse to your assistant once and ask it to send with Glimpse. The email goes out from your own Gmail address and is tracked like any other. An assistant that sends through its own Gmail connection instead can't be tracked, because Gmail adds no tracking picture to those emails and can't change an email once it's sent; Glimpse lists them as “Sent from an AI assistant or app — not tracked”. Steps for Claude, Grok and ChatGPT: Connect your AI assistant.
Contact
Empowner (Glimpse) · glimpsemail.app · [email protected] · +1 (646) 370-7620 — call or text.
Last updated: November 11, 2026 · Glimpse by Empowner · Privacy · Terms · Help · Delete your account